Privacy Policy

Effective Date: December 1, 2025

The Nonprofit Marketplace (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create a membership account, shop on our platform, submit forms, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you interact with our website, we may collect:

  • Name

  • Organization name

  • Email address

  • Phone number

  • Billing and shipping address

  • EIN / Tax ID (if provided)

  • Membership application details

  • Donation or partnership details

  • Messages submitted through forms

  • Account login information (managed through Squarespace)

B. Payment Information

Payments are processed securely through third-party providers (e.g., Squarespace Payments, Stripe, PayPal).
We do not store or access your full credit card information.

C. Automatically Collected Information

When you visit our website, Squarespace or our analytics tools may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring URLs

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process memberships, purchases, donations, and orders

  • Respond to inquiries and support requests

  • Manage your account and Member Area access

  • Improve website performance and user experience

  • Send updates, newsletters, and inventory announcements

  • Manage partnerships, product donations, and liquidation discussions

  • Comply with legal, tax, and regulatory requirements

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

A. Service Providers

To operate our website and services, we work with trusted third parties such as:

  • Squarespace

  • Payment processors (Stripe, PayPal, etc.)

  • Email marketing services

  • Form providers

  • Logistics partners

  • Analytics tools

These providers only receive the information necessary to perform their services.

B. Legal Requirements

We may disclose information if required to:

  • Respond to lawful requests

  • Protect our rights and property

  • Prevent fraud or security incidents

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Personalize your experience

  • Analyze website traffic

  • Improve performance

  • Manage shopping cart and session data

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill membership or order obligations

  • Maintain accurate business and tax records

  • Comply with legal requirements

  • Support fraud prevention and security

You may request deletion of your information (see Section 7).

6. Data Security

We take reasonable steps to protect your information, including:

  • Encrypted payment processing

  • Secure hosting through Squarespace

  • Access controls for administrative tools

  • Regular monitoring for vulnerabilities

No system is 100% secure, but we prioritize the protection of your data.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Update or correct your information

  • Request deletion of your information

  • Opt out of marketing emails

  • Request a copy of your data

  • Restrict or object to certain processing

To make a request, contact us at info@npmp.net.

Marketing emails include an unsubscribe link at the bottom of each message.

8. Accounts, Membership & Login Information

If you create an account or Member Area login, you are responsible for maintaining the confidentiality of your credentials.

We do not have access to your password.

To update or reset your login, use the “Forgot Password” link on the login page.

9. Third-Party Links

Our website may include links to third-party websites, partners, or resources.
We are not responsible for the privacy practices of external sites.
We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will update the Effective Date at the top of this page.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

The Nonprofit Marketplace
18515 Old Statesville Rd., Ste. B
Cornelius, NC 28031
Email: info@npmp.net